Welcome to Cellglobe! These Terms and Conditions govern your use of our website,
[www.cellglobe.in] (http://www.cellglobe.in) (hereinafter referred to as "Website") and the products and services offered by Cellglobe. By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions.
Terms and Conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of www.cellglobe.com website.
The domain name www.cellglobe.com (hereinafter referred to as "Website") is owned by Cellglobe Private Limited, a company incorporated under the Companies Act, 1956 with its registered office at [insert your company's registered address] (hereinafter referred to as "Cellglobe").
Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Cellglobe Private Limited and these terms and conditions including the policies constitute your binding obligations, with Cellglobe.
For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Cellglobe allows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our" shall mean Cellglobe Private Limited.
When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is your responsibility to review these Terms of Use periodically for updates/changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
ACCESSING, BROWSING, OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Cellglobe Policies (including but not limited to Privacy Policy available on /s/privacypolicy) as amended from time to time.
Membership Eligibility
Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Cellglobe website and shall not transact on or use the website. As a minor, if you wish to use or transact on the website, such use or transaction may be made by your legal guardian or parents on the Website. Cellglobe reserves the right to terminate your membership and/or refuse to provide you with access to the Website if it is brought to Cellglobe's notice or if it is discovered that you are under the age of 18 years.
Your Account and Registration Obligations
If you use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and you shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.
Communications
When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
Platform for Transaction and Communication
The Website is a platform that Users utilize to meet and interact with one another for their transactions. Cellglobe is not and cannot be a party to or control in any manner any transaction between the Website's Users.
Henceforward
All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period, and mode of delivery, warranties related to products and services, and after-sales services related to products and services. Cellglobe does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.
Cellglobe does not make any representation or Warranty as to specifics (such as quality, value, salability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Website. Cellglobe does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Website. Cellglobe accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
Cellglobe is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Cellglobe cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Website. Cellglobe shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and Sellers.
Cellglobe does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona fides of any particular User that You choose to deal with on the Website and use Your best judgment in that behalf.
Cellglobe does not at any point of time during any transaction between Buyer and Seller on the Website come into or take possession of any of the products or services offered by Seller nor does it at any point gain title to or have any rights or claims over the products or services offered by Seller to Buyer.
At no time shall Cellglobe hold any right, title, or interest over the products nor shall Cellglobe have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers. Cellglobe is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products that are out of stock, unavailable, or back-ordered.
The Website is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Cellglobe is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall Cellglobe hold any right, title, or interest over the products nor shall Cellglobe have any obligations or liabilities in respect of such contract. Cellglobe is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products that are out of stock, unavailable, or back-ordered.
You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance, etc. with the seller(s) that you transact with.
Disclaimer: Pricing on any product(s) as is reflected on the Website may due to some technical issue, typographical error, or product information published by seller may be incorrectly reflected and in such an event, seller may cancel such your order(s). You release and indemnify Cellglobe and/or any of its officers and representatives from any cost, damage, liability, or other consequence of any of the actions of the Users of the Website and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Cellglobe cannot take responsibility or control the information provided by other Users which is made available on the Website. You may find other User's information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website. Please note that there could be risks in dealing with underage persons or people acting under false pretence.
Charges
Membership on the Website is free for buyers. Cellglobe does not charge any fee for browsing and buying on the Website. Cellglobe reserves the right to change its Fee Policy from time to time. In particular, Cellglobe may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event, Cellglobe reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services.
FREE SHIPPING
As it should be price wise
24HR DISPATCH TIME
We aim to dispatch all orders within 24 hours.
3-5 WORKING DAYS DELIVERY TIME
Orders will be delivered in 3-5 business days. On rare occasions there might be a delay in delivery. Your patience & understanding is greatly appreciated.
Replacement
Definition: Replacement is the action or process of replacing something in place of another. A Buyer can request for replacement whenever he is not happy with the item, reason being Damaged in shipping, Defective item, Item(s) missing, wrong item shipped and the like. Points to be noted:
1. Seller can always accept the return irrespective of the policy.
2. If Seller disagrees for a return request, Buyer can file a dispute under Buyer Protection Program*.
Buyer need to raise the replacement request within 7 days from the date of delivery of products. Once Buyer has raised a replacement request by contacting Us on the Toll Free Number provided on the Website. Once the replacement request has been raised, the following steps shall be followed:
1. Buyer is asked for "Reason for Return". Among others, the following are the leading reasons: Shipping was damaged, Item was defective, Item Dead on Arrival, Item(s) were missing, Wrong item sent.
2. An intimation shall be provided to Seller seeking either "approval" or "rejection" of the replacement request.
3. In case the Seller accepts the replacement request, Buyer shall be required to return the product to the Seller and only after return of the product, Seller shall be obliged to provide the replacement product to the Buyer.
4. Incase Seller rejects the replacement request, Buyer can choose to raise a dispute by writing to resolution@Wotra.in.
In case the Seller doesn't have the product at all, Seller can provide the refund to the Buyer and Buyer shall be obligated to accept the refund in lieu of replacement. All the product parameters shall be required to be complied with in cases of replacement.
If the Seller doesn't respond to the Buyer's replacement request, within three (3) days from the date of replacement request placed by the Buyer, refund shall be processed in favour of Buyer and Seller shall be liable to refund amount paid to the Seller. All shipping and other replacement charges shall be borne and incurred by the Seller.